When you stay at Hotel Puerto Palace in Puerto de la Cruz, you'll be near the beach, within a 10-minute walk of Taoro Park and Parque canino Taoro Can. This family-friendly hotel is 0.6 mi (1 km) from Timanfaya Theater and 0.7 mi (1.1 km) from La Vola.

Make yourself at home in one of the 314 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

You can enjoy a meal at the restaurant serving the guests of Hotel Puerto Palace, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

Front desk staff will greet guests on arrival at the property.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

• In-room safe fee: EUR 2.50 per day
• Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.